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RETURN & EXCHANGE

Exchanges

1. We'll exchange your items which are in wrong items, wrong sizes, wrong colorways or damaged states by our mistake, within 30 days of receipt.

2. All items can only be exchanged for the your original order or for the replacement at the equal price.

3. We'll pay the shipping cost for any exchanged item, or we'll give you a refund for the item if your original order is unavailable.

4. Merchandise must be in original box, with all tags intact, and must be able to be resold (i.e. NOT WORN or WASHED).

Returns

 * If you want to return the products, please contact us within 5 days after receiving it, and inform us the reason for the return. If there are severe quality problems, please kindly show us some pictures of the express receipt and the products which can reflect the defects.


* Products with serious quality problem can be returned and replaced. We will reship the goods after you provide us with enough proof. However, full refund cannot be accepted.  


* If the products were damaged by human factors, we would not accept the return.


* Before returning the goods, please ask us for the return address. If your order were returned to us due to incorrect address or nobody signs for it, we won't offer full refund. What's more, we will arrange the reshipment after we receive the returned goods and you should pay for the extra cost.  


* We will not offer full refund if you refuse to sign for the parcel on purpose except we reach an agreement.When we receive the returns, we will refund you but with a deduction of the postage.

Refund

 * If there is slight flaw with the goods but did not affect daily use, we will offer partial refund as compensation .

* If you can prove that there are severe quality problems of the products, we can offer you full refund in the circumstances of no replacement.